Your Front Desk Services, LLC.

2907 Mormon Mill Rd.

Marble Falls, TX 78654

Office: 830-693-8564

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www.lakesandhillslodging.com

FAX: 830-693-8512

TENANT VACATION RENTAL AGREEMENT & INFORMATION SHEET

PLEASE SIGN AND RETURN WITH PAYMENT

Tenant Name: 

______________________________________________________________________________________

Tenant Address: Include City, State, Zip

______________________________________________________________________________________Home:                                                            Cell:                                                        Email:

______________________________________________________________________________________

Vacation House Being Reserved   please check one:

[  ] Oak House                       [  ] Rebecca’s River Roost [  ] Heron’s Landing

[  ] Breeze Terrace                [  ] Cool Water’s [  ] Main  [  ] DeDe’s House

[  ] Granite House [  ] Kingsland Lake House [  ] Lake Crest Vacation House

[  ] Pecan House                   [  ] Star of Texas                                  Lake Cottage at Little Harbor

[  ] River Oaks                      [  ] Casa Verde                                 [  ] Main House [  ] Cottage

[  ] Sweet Mesquite             [  ] Other____________________ [  ] Lake LBJ Beach House

Reserved Dates:

In: _______________ Out: ______________

# of Adults (5 yrs +) _____ # of Children (Under 5 yrs) _____ Pets: _____

1. AGREEMENT: Your Front Desk Services, LLC. and Tenant agree as follows: Above Tenant is an adult and will be an occupant of the unit during the entire reserved period. Other occupants will be family members, friends or responsible adults. Use of the premises will be denied to persons not falling within the foregoing categories, and as a result they would have to vacate the property immediately without any refund. No keys will be issued to anyone who is not an adult.

2. PETS: We only allow pets at some of our locations (please inquire) and an additional

$300 pet deposit is also required. You MUST clean up after your pet. That includes properly disposing of all waste material. If any waste material is found on the property, a portion of your pet deposit will not be refunded. You must also maintain control of your pet at all times, and NEVER leave a dog unattended. If you are leaving for the day and don't want to take the dog with you, you must put it in a local kennel or find alternative solutions to leaving the dog alone at our property. (If you are renting our property on a month to month basis, it is acceptable to leave your pet at the home while you are away). You must clean the home to the same level it was when you arrived; meaning pet hairs should not be visible. Any complaints from neighbors regarding excessive noise or other nuisances may be cause for immediate termination of the lease

and forfeiture of the tenant's entire security deposit.

3. SECURITY DEPOSIT: Please refer to property listing for security deposit amount. The security deposit must be paid with credit card.  The full amount will be held on your credit card and is due WITHIN 10 DAYS of making your reservation. Your security deposit is fully refundable within 14 days of termination of occupancy provided that real and personal property are in the same condition as when occupancy commenced and all terms of this agreement are met. Tenant is liable for all replacements and repairs that are outside what is considered normal wear and tear.

4.  INJURY AND LIABILITY: LANDLORD/OWNER (Your Front Desk Services, LLC and the homeowner) SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS OF TENANTS PERSONAL PROPERTY. THE TENANT HEREBY AGREES TO RELEASE AND INDEMNIFY THE LANDLORD/OWNER FROM AND AGAINST ALL LIABILITY, SHOULD ANYONE (OVERNIGHT GUEST, DAY GUEST, PET) BE INJURED UPON THE PREMISES DURING THE TERM OF THIS AGREEMENT, RESULTING FROM ANY CAUSE WHATSOEVER. Tenant understands that there are special risks that may be involved in using special features such as the boat dock, swimming, water sports and using other areas of the property. Tenant agrees to explain the risks to any guest they may have at the property and to be fully and solely responsible for any accidents their guests may incur.  Tenant understands above risks and agrees that they will assume all responsibility for themselves and guests for the consequences of those risks.

5. PAYMENT SCHEDULE: All payments must be received as stated below for your reservation to be valid.Rental Quotes are subject to change upon YFDS miscalculations, change in # of guests, added pet or extra cleaning fees (See Section 12 on cleaning information).

$ _______                             Total Rent Quoted

$ _______                             Tax - 6% state AND 5% Burnet County or 4% Llano County

$ _______                             Rental Deposit (first night’s stay) (if check, please mail within 10 days of receiving the contract to the address below under Section 15. If credit card, please call us with the ccard #, expiration date and security code)

$_______                              Jacuzzi Fee (non-negotiable)

$_______                              Rental Balance (if check, please mail to address below under Section 15, 10 days before check-in. If credit card, it will be charged 10 days before check-in.

$ _______                             Cleaning Fee & Pet Fee (if applicable) Must be check or money order, sent with this signed agreement within 10 days of receiving the contract…see mailing address below under Section 15. (non-negotiable)

$ _______                             Grand Total for Rental Fee, Taxes and other fees. (Rental fee and tax is due within 10 days of check-in.)

$ ________                          Security Deposit must be paid with credit card *This fee will be held on your credit card and charged if there is any damage done to property during your stay. Refer to section 12.

$ ________                          Pet Deposit of $300.00 if applicable (Refer to security deposit)

6. CANCELLATION POLICY: Should you wish to cancel this reservation, notice of cancellation MUST BE IN WRITING and received prior to the check-in dates described below.

• IF CANCELLING MORE THAN 30 DAYS BEFORE CHECK-IN DATE:  You must notify us (via mail as specified above) 30 days before check-in date to receive a full refund on your reservation deposit minus cancellation fee.
• IF CANCELLING WITH-IN 30 to11 DAYS BEFRORE CHECK-IN DATE you will be expected to forfeit your first night’s stay, including applicable taxes.
• IF CANCELLING 10 or LESS DAYS BEFORE CHECK-IN DATE you will be expected to forfeit 50% of your rental fee, including applicable taxes
• IF CANCELLING ONCE YOU HAVE CHECKED INTO THE HOME:  If you have checked into the home and have a reservation of 1 night or more and decide to terminate your reservation and not fulfill your reserved dates, you will not be refunded the rental balance, nor the rental deposit – See “HOLD HARMLESS” section for more information.
• All cancellations will be charged a $75 cancellation fee
• If we are able to re-rent the property to someone else at the same rate, for the same period, you will only be charged the $75 cancellation fee.

7.  SLEEPING CAPACITY/DISTURBANCES: Tenants and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit for any of the following: A. Occupancy exceeding the sleeping capacity stated on the reservation confirmation. B. Using the premises for any illegal activity including, but not limited to, the possession, serving or consumption of alcoholic beverages by or to persons less than 21 years of age. C. Causing damage to the premises rented or to any of the neighboring properties. D. Any other acts which interferes with neighbors' right to quiet enjoyment of their property. E.) Violation of the 10:00 PM “no loud outside noise or music” rule. 

8.  HOLD HARMLESS: Your Front Desk Services, LLC and the home owners do not assume any liability for loss, damage or injury to persons or their personal property. Neither do we accept liability for any inconvenience arising from any temporary defects or stoppage in supply of water, gas, electricity or plumbing. Nor will Your Front Desk Services, LLC accept liability for any loss or damage caused by weather conditions, natural disasters, acts of God, or other reasons beyond its control, i.e. flooding, debris in water caused by weather, or any conditions caused by acts of God.

9.  HOT TUB & PATIOS: Tenant hereby acknowledges that if the property they have reserved includes a hot tub, the undersigned is fully aware that the hot tub and surrounding patio/deck can be dangerous, that the deck/patio can be slippery when wet, and that injury is likely to occur to anyone who is not careful. Tenants should observe and adhere to all rules and policies as posted at the property. With full knowledge of the above facts and warnings, the undersigned accepts and assumes all risks involved in or related to the use of the hot tub and patio areas.

10. CHECK IN: Check in time is 3:00 PM. Non-negotiable. House key information is on the specific “house confirmation” stated below. Keys WILL NOT be issued with a balance owing or without a signed rental agreement in the owners, or owner's representatives, possession.

11. CHECK OUT: Check out time is 11:00 AM. THERE IS AN EXTRA CHARGE FOR LATE CHECK OUT AND PRIOR APPROVAL IS NEEDED. Please leave all keys at the location. A $50 hour fee will be charged for each hour (or portion thereof) past the required check out time. A $25 per item fee will be charged for each lost key.

12. CLEANING: Each property will be inspected, sanitized and cleaned after your

departure. The cleaning fee you have paid will provide for four hours of normal cleaning so that you can enjoy your vacation up to the last moment. YOU ARE REQUIRED to leave the property in the same general condition that you received it by making sure, dishes are done and put away or put in dishwasher and started, all trash is taken out of house and put in trash bins and the home is generally picked up and ready to be vacuumed, dusted and sanitized. If additional cleaning is required, appropriate charges will be deducted from your security deposit at the rate of $25 per hour.

13. PAYMENT BY CREDIT CARD: (Sign here) ________________________________

THIS SIGNATURE CONFIRMS AUTHORIZATION, FOR YOUR FRONT DESK SERVICES, LLC TO CHARGE VISA, DISCOVER, MASTER CARD, OR AMERICAN EXPRESS ACCOUNT #____________________________ WITH AN EXPIRATION DATE OF________________FOR THE REQUIRED SECURITY DEPOSIT, AND THE FIRST NIGHT’S STAY TO CONFIRM THE RESERVATION, AND THEN SUBSEQUENTLY THE REMAINING BALANCE TO COMPLETE FULL PAYMENT OF SAID RESERVATION. ALSO NOTE THAT YOUR CREDIT CARD WILL BE CHARGED ANY EXCESS CHARGES ABOVE YOUR SECURITY DEPOSIT IF DEEMED NECESSARY FOR CIRCUMSTANCES DESCRIBED IN THIS AGREEMENT.

14. PAYMENT BY CHECK: If the Tenant pays by check rather then credit card, and the

check is returned for NSF there will be a $50 service charge. Keys will not be issued until

the check has successfully cleared the bank. Checks should be made payable to Your Front Desk Services, LLC. You can pay for your rental deposit via check or the rental balance, which is due within 10 days of your check-in date.

15. MAILING ADDRESS: This signed agreement along with a cleaning check and rental deposit, if applicable, should be mailed to the following address: YOUR FRONT DESK SERVICES, LLC. 2907 Mormon Mill Road, Marble Falls, TX 78654.

16. RENTER QUALIFICATIONS:  YFDS does not rent to groups of unrelated younger adults. Each home is owned by a private, single homeowner and has the right to refuse rentals to anyone, of any age, at any time.

REMEMBER THAT YOU ARE RENTING A PRIVATE HOME. PLEASE TREAT IT

WITH THE SAME RESPECT YOU WOULD LIKE SHOWN TO YOUR OWN HOME.

TENANT SIGNATURE____________________________ DATE ____________

(See specific information on the private home you rented - www.lakesandhillslodging.com/rental-homes/

*You must fill out all sections including #13 for reservation to be valid.

-Revised March 8, 2008

(See specific information on the private home you have rented on our property listing website - www.lakesandhillslodging.com/rental-homes/ )